Payment for the creation of our websites is due in two simple, distinct phases:
The first 50% of the website price (+ full price of SSL Certificate, if required) is due within 30 days of invoice, which is produced once the client has, verbally or otherwise, agreed upon a design and agreeing that the design shall be coded into a functioning website or holding page to which content can be added – which until launch, is not submitted to the major search engines (although there is always the possibility that search engines may discover and list a website during this period), although it is available for view by the client and Dearne Valley Web Design during this period.
The first 50% of the total website price, including the full cost of the SSL Certificate if required, is non-refundable. This initial payment is intended to cover the costs associated with hosting, domain purchase, software setup, and the initial design phase.
Additionally, this payment does not grant the client unlimited design alterations. Dearne Valley Web Design retains the discretion to determine the scope and extent of design alterations during the development process.
The client acknowledges that the non-refundable nature of the first 50% is essential to cover the upfront expenses incurred by Dearne Valley Web Design in initiating the project, and to ensure a commitment from the client in moving forward with the website development process.
The 2nd and final installment is due upon the client agreeing that the website should go live, OR 6 weeks from the date that the first invoice (for payment 1) is issued – whichever comes first.
A contract will exist between Dearne Valley Web Design and the client on agreement of design of website (either in digital form or drawn on paper) and the creation of the invoice for such work. The invoice will constitute a contract between Dearne Valley Web Design and the client and the invoice/contract will detail products, goods and services provided by Dearne Valley Web Design to the client.
Upon agreement of the above, the client is agreeing to the contract of the above terms and conditions and the verbal agreement between Dearne Valley Web Design and the client.
Dearne Valley Web Design agrees contracts verbally with clients and conducts business based upon the terms and conditions within this page. Any client wishing for a formal, written contract should request this before work commences on any website project, otherwise the client is agreeing to work under the conditions of a verbal agreement/contract. Dearne Valley Web Design reserves the right to charge for the drawing up of a written contract insisted upon by the Client.
We host our websites using 3rd party hosting platforms and reserve the right to change hosting providers at our own discretion without prior warning.
Charges for hosting can fluctuate and payment for hosting is received from the client in advance of the hosting period that is agreed verbally with the client and stated clearly on the subsequent invoice.
When SmartBuilderAtom hosting is used, current charges for hosting are £120 yearly. SSL Certificate charges are £50 per domain, yearly.
When Namesco is used for hosting, hosting is charged at £150 (2 yearly) and £50 yearly for SSL Certificates.
A further charge of approx £15.00 may be made to renew .com and .net domains as they are more expensive for us to renew.
Hosting is charged yearly or two-yearly, depending on which 3rd party hosting provider is chosen to suitably fulfill the website’s requirements.
In instances where the client has requested Dearne Valley Web Design to purchase and control the website’s domain name, we can provide a free webmail service that is limited to 100MB of server space. Dearne Valley Web Design can only be responsible for the upkeep of our servers and will not be held responsible for the spam filter settings of the receiving party.
Should emails sent from our servers not effectively land in the inbox of the desired recipient, we will endeavour to ensure that our servers are performing correctly, but Dearne Valley Web Design cannot and will not be held responsible for the email once it has left our outgoing server as spam filter settings can vary significantly.
Clients have the choice as to whether they prefer to update their website content “in-house” or allow Dearne Valley Web Design to update for them.
If the client chooses to update the site themselves, then, upon request, Dearne Valley Web Design may provide tutorage to the client on how to do this. Dearne Valley Web Design reserves the right to charge for this service.
If the client attempts to update the website themselves and unintentionally deletes pages, images, coding etc, then Dearne Valley Web Design reserves the right to charge at a hourly rate to rectify the website.
Should the client choose to use Dearne Valley Web Design‘s services in updating their website, then updates will be charged at a standard rate of £30.00 per hour.
If clients wish to have access to the control panel area of their website, they will be issued with a username and password. Clients may change this password immediately for maximum security. If the client then wishes for Dearne Valley Web Design to access the control panel, then the client must issue Dearne Valley Web Design with password access.
Once the purpose for Dearne Valley Web Design to have access to the control panel has been served, the client should then create a new, secure password.
Once the initial website design has been agreed upon, whether through written confirmation or verbal communication, and work has begun on the creation of the website using WordPress or Smartdecat (or whichever website creation software or application is chosen for the project in question), Dearne Valley Web Design reserves the right to limit the number of revisions allowed before additional charges are incurred.
After the initial design has been approved, any further edits or revisions will be at the discretion of Dearne Valley Web Design. Additional charges may apply for significant changes or extensive revisions beyond the initially agreed-upon design.
We encourage clear and effective communication during the design process to minimize the need for excessive revisions. Dearne Valley Web Design is committed to delivering a high-quality product that aligns with your vision.
Should the client change their control panel password from the one originally supplied by Dearne Valley Web Design and subsequently lose record of this new password, Dearne Valley Web Design may be able to retrieve or reset the password by contacting the relevant 3rd party hosting provider.
This process may take up to 48 hours. If Dearne Valley Web Design has concerns regarding a possible security breach, it reserves the right to decide whether the password should be retrieved or reset.
Dearne Valley Web Design will securely store original login details where required to carry out requested work. Clients may request removal of stored credentials at any time.
Due to the dynamic nature of SEO, Dearne Valley Web Design does not guarantee search engine rankings and does not claim to be a specialist SEO agency.
The client agrees that Dearne Valley Web Design and/or Daniel Rich shall not be held liable for any financial loss resulting from poor search engine performance.
The client is responsible for ensuring all supplied content does not infringe copyright laws.
All media supplied to Dearne Valley Web Design is assumed to be authorised for use. Any legal issues arising are the responsibility of the client.
The client agrees to indemnify Dearne Valley Web Design against any claims arising from supplied content.
We reserve the right to use subcontractors or third parties where necessary.
Dearne Valley Web Design reserves the right to decline content deemed unlawful, offensive or inappropriate.
Websites created using SmartBuilder software cannot be transferred with the software intact. Domains and hosting may be transferred, but a new website would be required.
Domains remain the property of the client.
Custom designs remain the property of the client.
Templates remain the property of Dearne Valley Web Design.
Databases and scripting remain the property of Dearne Valley Web Design or the script creator.
In compliance with GDPR, Dearne Valley Web Design stores only relevant information securely and does not share data unless legally required.
Both parties reserve the right to cancel services. Any outstanding fees must be settled within 14 days.
Dearne Valley Web Design reserves the right to amend these terms without prior notice and to suspend or remove websites in cases of non-payment, illegal activity or breach of terms.
The client is responsible for providing content for Cookie Policy and Terms & Conditions pages. Dearne Valley Web Design accepts no liability for non-compliance where content has not been supplied by the client.
